Refund Policy

Thank you for choosing VideofaST (Videofa.st), a service provided by ECOM DIGI MARKETING LLP.

1. Digital Service Policy

VideofaST provides digital services including automatic caption generation and video processing. Due to the nature of digital services and the immediate consumption of our products, we maintain a strict no refund policy for all purchases.

2. Service Delivery

Our services are delivered digitally and immediately upon purchase. By purchasing our services, you acknowledge that you have received immediate access to our digital products and that no refunds will be provided under any circumstances.

3. Subscription Services

For monthly and yearly subscription plans, all payments are final and non-refundable. This includes initial payments, renewals, and any additional charges. You may cancel your subscription at any time to prevent future charges, but no refunds will be issued for the current billing period.

4. Technical Issues & Customer Support

In the event of technical difficulties or service interruptions, we will work to resolve issues promptly. However, technical problems do not entitle you to a refund. We are committed to providing the best possible assistance and will try our best to solve any issues you may encounter whenever possible. We recommend contacting our support team for assistance with any technical concerns.

5. Legal Compliance

This no refund policy complies with applicable laws in jurisdictions where digital services are exempt from standard refund requirements. By using our service, you agree to this policy and acknowledge that you have read and understood these terms.

6. Consumer Rights

Nothing in this policy affects your statutory rights as a consumer under applicable law. This policy does not limit any rights you may have under consumer protection legislation in your jurisdiction.

7. Contact Us

If you have any questions regarding this policy or need technical support, please contact us at [email protected].

This policy is effective as of the date of your purchase and is subject to change without notice. Your continued use of our service constitutes acceptance of any changes to this policy.